Search the Help Center

When you're done, you've found the guide you need in a few seconds.

Who this is for: everyone, signed in or not.

Search

1. Type a few words in a search box: on the Help Center home, at the top of every topic and guide page, or on the Help page in your dashboard.
2. Press Enter or click Search.

The results list up to 12 guides, each with its topic and a sentence from it. Click a title to open it.

From your dashboard, open Help in the menu (1) and use the search box at the top (2). The results open in the Help Center.

What it looks for

• Guide titles count most, then each guide's keywords, its summary, its headings and its text.
• Button names and messages you see in the app, like "Check & connect", find the guide about them.
• Old names work: GPT or bot finds Chirps guides; API or token finds guides about keys.
• The start of a word is enough when you type at least 4 letters: "conn" finds "connect".
• Small words like "how", "do" and "the" are left out.

If nothing is found

"Nothing found for …" means no guide has those words. "Try fewer or different words, or browse the topics below." Check the spelling (there's no spelling correction), use the word on the button, or pick a topic under Browse by topic.

Good to know

• You can share a search: the address of the results page has your words in it.
• To ask us instead, see Ask us for help.