# Help in the app, the Get started list and guided tours

> Use the ? icons beside controls, the Get started list on your dashboard and the guided tours, and start, resume or replay a tour from Help.

Source: https://www.chirpbuilder.com/help/support/help-in-the-app  
Plans: Essentials, Creator, Business, Academy  
Last checked: 2026-10-28

When you're done, you know where to find quick help while you work, and how to take, pause and replay
a guided tour.

**Who this is for:** everyone. The ? icons are on every page. The **Get started** list and the tours are
for account owners with a plan, in their own [workspace](https://www.chirpbuilder.com/help/start-here/glossary#workspace). Students get their own short tour on the
course pages.

## The ? icons

A small ? sits beside many labels and buttons. Point at it, tab to it, or tap it on a phone, and it
says in a sentence or two what that control does (1). **Learn more** (2) opens the guide about it in a
new tab, so nothing you're editing is lost.

![Garden Helper's editor with the ? beside 2. Instructions opened: a small panel (1) says what the instructions do, with Learn more (2) under it.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/help-in-the-app/SS-HELP-020-01__help-popover__essentials__desktop__v01.webp?v=42be90d40e)

Press Escape, click somewhere else or move away to close it.

## The Get started list

On your dashboard, **Get started** lists the first things to do, with how many are done, for example
"0 of 5 done":

- **Connect your OpenRouter key**
- **Create your first Chirp**
- **Publish a Chirp as Unlisted or Public**
- **Share a Chirp and get your first visitor chat**
- With Creator, Business or Academy: **Make a Collection**. With Business, also **Add a workspace for a
  client or project**. With Academy, also **Make your first course**.

![Rosa's Get started list, 0 of 5 done: Connect your OpenRouter key, Create your first Chirp, Publish a Chirp as Unlisted or Public, Share a Chirp and get your first visitor chat, and Make a Collection, each with a button, the shortcuts I'm moving an existing GPT and I'm building my first Chirp, then Start guided tour (1), Do it myself (2) and Show this again later (3).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/help-in-the-app/SS-HELP-020-02__get-started__creator__detail__v01.webp?v=feadb0bc33)

A step is ticked when your account has really done it, not when you've visited a page. Each open step
has a button to the right page. Until you have a Chirp, two shortcuts are there too: **I'm moving an
existing GPT** opens Import, and **I'm building my first Chirp** opens a new Chirp.

Under the list:

- **Start guided tour** (1): see [Take a guided tour](https://www.chirpbuilder.com/help/support/help-in-the-app#take-a-guided-tour).
- **Do it myself** (2): hides the list. "Hidden. Tours are always in Help."
- **Show this again later** (3): hides it until tomorrow. "We'll show this again tomorrow."

The list goes away by itself once every step is done.

## Take a guided tour

A tour walks you through the real pages. Each step points at a control with an outline and a small card
beside it: "Step 2 of 8", what the control is for, and **Learn more** (1). Use **Next** (2) and **Back**
to move, or **Skip tour**. The last step has **Finish**.

![Step 2 of 8 of the tour Get your first Chirp live on Rosa's Settings page: the AI provider: OpenRouter card is outlined, and a card beside it says Connect your AI, with Learn more (1), Skip tour, Back and Next (2).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/help-in-the-app/SS-HELP-020-03__tour-step__creator__desktop__v01.webp?v=3e171795e3)

- **A tour only points things out.** It never saves, sends, invites or publishes anything for you.
- **It opens the right page itself.** On steps about a Chirp, it opens the one you're editing, or your
  most recently changed one.
- **If the control isn't there,** for example before you've made a Chirp, the card shows in the middle of
  the screen with "You'll find this on a Chirp's page once you've made one." You can carry on.
- **Close it any time** with the X or Escape. Your place is kept.
- On a phone, the card sits at the bottom of the screen.

The tours:

- **Get your first Chirp live** (every plan): the dashboard, your [OpenRouter](https://www.chirpbuilder.com/help/start-here/glossary#openrouter) key, creating, testing,
  knowledge, publishing, sharing, and where help is.
- **Creator tools** (Creator, Business and Academy): workspaces, [Collections](https://www.chirpbuilder.com/help/start-here/glossary#collection), who can chat, lead forms and
  leads.
- **Client work** (Business): a workspace per client, your team, and handing a workspace over.
- **Your Academy** (Academy): your Academy, courses, lessons, the tutor, quizzes and trying a course as a
  student.

The plan tours are best after **Get your first Chirp live**. When your plan changes, a tour you haven't
taken shows on the **Get started** list as "New for your plan", with **Start this tour**. It never starts
by itself, and tours you've finished stay finished.

## Start, resume or replay a tour from Help

Open **Help** in the menu. **Guided tours** lists the tours for your plan, each with where you are, for
example "Stopped at step 4 of 8", and a button: **Start**, **Resume (step 4)** or **Replay**.

![The Guided tours card on Rosa's Help page: Get your first Chirp live, Stopped at step 4 of 8, with Resume (step 4), and Creator tools with Start.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/help-in-the-app/SS-HELP-020-04__guided-tours__creator__detail__v01.webp?v=aa25accf6b)

If you hid the **Get started** list and it isn't finished, **Show the Get started list on the dashboard
again** brings it back.

In a workspace someone shared with you, tours use your own workspace: "Tours use your own workspace.
Switch to it in the menu to take one."

## For students

On an Academy's course pages, students see "New here? Take a quick tour" the first time, with **Take the
tour** and **No thanks**, and a **Take a tour** button after that. The tour shows the lessons, the tutor,
quizzes and certificates. Their browser remembers it, as they have no Chirp Builder account.

![The offer in the corner of a student's My courses page at Nora's Baking School: New here? Take a quick tour, with Take the tour and No thanks.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/help-in-the-app/SS-HELP-020-05__student-offer__academy__detail__v01.webp?v=dbaaebac48)

## Good to know

- **The help text comes from these guides' own records,** so a ? and its guide say the same thing.
- **Nothing here costs anything.** Tours don't send messages to your Chirps or use your OpenRouter key.
