# Ask by voice, and hear the answers

> Ask Ask Chirp Builder a question out loud instead of typing it, check what it heard, and have answers read aloud with pause, replay, stop and volume.

Source: https://www.chirpbuilder.com/help/support/ask-by-voice  
Plans: Essentials, Creator, Business, Academy  
Last checked: 2026-10-28

When you're done, you can ask a question out loud and have the answer read to you. You get the same
answers as when you type: see [Ask Chirp Builder, the AI help assistant](https://www.chirpbuilder.com/help/support/ask-chirp-builder).

**Who this is for:** everyone who can use Ask Chirp Builder, and students in **Ask for help**. You need a
microphone and a browser that can record sound (current Chrome, Edge, Firefox and Safari can). Voice
questions are in English for now.

## Ask a question out loud

1. Open **Ask Chirp Builder** (in the menu, under **Help**) and click the microphone button beside the
   send button.
2. **Before you ask by voice** says what happens. Click **Continue** (or **Not now**). Once you've clicked
   **Continue**, this browser remembers it.

   ![The Ask Chirp Builder panel on Leo's dashboard with Before you ask by voice: Chirp Builder records up to 30 seconds after Continue, the browser asks once for the microphone, an AI service turns the recording into text through OpenRouter and Chirp Builder doesn't save it, and the text goes into the question box to check first; with Continue (outlined) and Not now.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/ask-by-voice/SS-HELP-050-01__voice-intro__creator__detail__v01.webp?v=41bfa2000c)

3. Your browser asks once whether Chirp Builder may use the microphone. Allow it.
4. Say your question. A timer shows how long you've talked, up to 30 seconds, and recording stops by
   itself at the limit. Click **Done** (1) when you've finished, or **Cancel** (2) to send nothing.

   ![The bottom of the panel while recording: a red Recording dot, the timer at a few seconds of 0:30, a moving level meter, Done (1) and Cancel (2).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/ask-by-voice/SS-HELP-050-02__voice-recording__creator__detail__v01.webp?v=926266f2b3)

5. After "Turning your question into text…", what you said appears in the question box (1): "Here's what
   we heard. Check it, then send." Fix anything it heard wrong, then send it (2) as usual.

   ![The question box after a spoken question, holding How do I connect my OpenRouter key? (1), ready to check and send with the send button (2).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/ask-by-voice/SS-HELP-050-03__voice-heard__creator__detail__v01.webp?v=6bf28ce870)

## Hear the answer

After a question you asked by voice, the answer is read aloud by itself. Other answers from the last day
have **Listen** under them.

![The answer to the spoken question about connecting an OpenRouter key, with its sources, and under it the player reading it aloud: Reading the answer aloud., Pause (1), Replay, Stop (2), a speaker button and the volume slider (3).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/support/ask-by-voice/SS-HELP-050-04__voice-reading__creator__detail__v01.webp?v=4ac6be0c7b)

- **Pause** (1) stops for a moment; **Resume** carries on.
- **Replay** starts this part again.
- **Stop** (2) ends the reading. **Listen** starts it again from the beginning.
- The speaker button mutes it, and the slider (3) sets the volume. iPhones and iPads have only the mute
  button: use the phone's own volume.
- A long answer is read a part at a time, about 30 seconds each. When a part ends with "There's more in the
  written answer.", the panel says "There's more to this answer. Choose Read more aloud to hear it." Click
  **Read more aloud** for the next part.
- If your browser waits for a click before it plays sound, click **Play the answer**.

The voice reads the steps and button names. It leaves out the [1] links, says "the link in the written
answer" instead of a long web address, says "there's code in the written answer" for code, and never
reads a key aloud. The written answer above keeps everything.

Starting a new recording or sending a new question stops the reading, and **Listen** is greyed out while
you record.

## Voice options

**Voice options**, under the question box, has two choices for this browser:

- **Send what I say straight away**: off at first, so what you say waits in the box for you to check.
- **Read answers aloud**: after you ask by voice. Switch it off to only hear answers when you click
  **Listen**.

## Your voice and your privacy

- **Recording starts only when you click** the microphone (and **Continue**, the first time). It stops at
  **Done**, **Cancel**, 30 seconds, when you close the panel, or when you switch to another tab or app (then
  nothing is sent). Chirp Builder never listens in the background.
- **Your recording goes to an AI service through OpenRouter** to be turned into text, on Chirp Builder's
  own account. **To read an answer aloud, its text goes to an AI voice service** the same way. Chirp
  Builder doesn't save the recording or the spoken answer.
- **What's kept:** a record of each voice request, linked to your account, with how long the recording
  was or how much was read aloud, whether it worked and what it cost. Never the sound, and never the words.
  These records are deleted after 400 days. Once you send the question, it's kept like a typed one: see
  [Ask Chirp Builder](https://www.chirpbuilder.com/help/support/ask-chirp-builder).
- **It's free for you** and never uses your [OpenRouter](https://www.chirpbuilder.com/help/start-here/glossary#openrouter) key.

## If it doesn't work

- **"The microphone is blocked. You can type your question, or allow the microphone in your browser's
  site settings."** You (or the browser) said no to the microphone. Allow it for chirpbuilder.com in the
  browser's site settings, or type instead.
- **"We couldn't find a microphone. You can type your question instead."** Connect or switch on a
  microphone.
- **"The microphone couldn't start. Another app may be using it. You can type your question instead."**
  Close the other app (a video call, for example) and try again. Without the second sentence, the
  microphone failed for another reason: try again, or type.
- **"We didn't hear anything. Check your microphone and try again."** Check that the right microphone is
  chosen and isn't muted.
- **"Your recording couldn't be turned into text just now. You can still type your question."** or
  **"That recording couldn't be read. Please try again. You can still type your question."** Try again in a
  moment, or type.
- **"Connection lost. You can still type your question."** Check your internet connection.
- **"That recording is too long. Please keep it under 30 seconds."** The panel stops at 30 seconds by
  itself, so this is rare: ask a shorter question, or type it.
- **"Ask by voice doesn't work in this browser. Typing still works."** Use a current Chrome, Edge,
  Firefox or Safari.
- **"The answer couldn't be read aloud just now. It's written above."** Try **Listen** again later.
  **"That answer can't be read aloud any more."** means the answer is more than a day old.
- **"Please sign in again. You can still type your question."** Your sign-in ran out: sign in again.

## Good to know

- **Typing always works,** whatever happens to the microphone or the sound.
- **There's a limit on voice use.** Each recording and each part read aloud counts: 6 a minute, 30 an hour
  and 80 a day per person (students 4, 15 and 40), up to about $0.25 of voice a day per person ($0.10 for a
  student), and all the students of one Academy together up to 150 a day. When you reach one, you see a
  message such as "That's a lot of voice questions in a minute. Please wait a moment. You can still type
  your question." or "You've used Ask by voice a lot today." Under the box it says "You've asked by voice
  a lot just now. Please try again later. Typing still works.", and the microphone, **Listen** and **Voice
  options** are hidden until it opens up again (it checks every minute).
- **Voice can pause for everyone** for the rest of the day or month: "Ask by voice has been used as much
  as it can today." (or "this month"), then "Ask by voice has been used as much as it can for now. Typing
  still works." under the box.
- **Students** have the same microphone and **Listen** in **Ask for help**, on **My courses** and the lesson
  pages.
