# Who can open a Chirp: password, invitations or email

> Put a password, an invite list or an email sign-in in front of a Chirp, and see who signed in.

Source: https://www.chirpbuilder.com/help/publishing/who-can-open  
Plans: Creator, Business, Academy  
Last checked: 2026-10-27

When you're done, only the people you choose can chat with your Chirp.

**Who can do this:** on the Creator, Business and Academy plans, the account owner and workspace admins.
Editors don't see this setting.

## Choose who can open it

1. In the editor, under **8. Sharing**, find **Who can open this Chirp**. A new Chirp needs saving first.
2. Choose one (1):
   - **Anyone with the link:** no sign-in.
   - **Password:** visitors enter a password you choose, at least 6 characters.
   - **Invited people only:** only the email addresses you list. They confirm their email with a code.
   - **Email required:** anyone who confirms their email with a code. You see who signed in.
3. For a password, type it. Then click **Use this setting** (2).

![Who can open this Chirp with Password chosen (1), a password typed in, and the Use this setting button (2).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/publishing/who-can-open/SS-PUB-060-01__access-settings__creator__detail__v01.webp?v=a0ccfb27b6)

It applies straight away: "Access updated. It applies right away." There's no Save or Publish step.
Changing the setting or the password signs out everyone who's signed in.

## Invited people only

Paste email addresses, separated by commas or new lines, and click **Add to the list**. Up to 2,000.

We don't email people when you add them: send them the link yourself. Removing someone from the list
stops them at once.

## Email required

Anyone can get in by confirming their email. **People who signed in** lists them, with a **CSV**
download. Visitors are told their email is shared with you; it isn't permission to send them marketing
emails. Removing someone from this list doesn't sign them out: change the setting to sign everyone out.

## What visitors see

A card with your Chirp's name:

- **Password:** "Enter the password to continue."
- **Invited people only** or **Email required:** they enter their email and get a 6-digit code, which
  works for 15 minutes.

![Bike Fix Helper's public page asking for the password: Enter the password to continue, a Password box and Continue.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/publishing/who-can-open/SS-PUB-060-02__password-card__creator__desktop__v01.webp?v=45d2fb6ec9)

Once in, they stay signed in for 30 days in that browser. Your greeting, welcome and starters appear once
they're in. It works in a chat on your website too.

## Good to know

- **The access code isn't used** while one of these is on: see
  [Ask visitors for an access code](https://www.chirpbuilder.com/help/publishing/access-code).
- **You see the sign-in too** when you open the public page. The preview never asks.
- **Collections** have the same setting. It protects the Collection's page; each Chirp keeps its own
  setting and its own link.
- **Email codes depend on Chirp Builder's email service.** If it's off, the setting says "Email codes
  aren't switched on yet, so visitors can't sign in this way for now."
- **If your plan changes to Essentials,** the setting you chose keeps working. You can switch back to
  **Anyone with the link**, but not change the password.

## If it doesn't work

- **"That password isn't right."** After 10 wrong tries in an hour: "Too many tries. Please wait a while
  and try again."
- **"That code has expired. Ask for a new one."** or **"Too many wrong codes. Ask for a new one."**
- **No code arrives:** it can take a minute; check the spam folder, or click **Send it again**. With
  **Invited people only**, an address that isn't on the list gets no email, though the card still says a
  code is on its way "if" the address is on the list: check the address is on your list exactly.
- **"Too many tries. Please wait a while and try again."** also comes after asking for codes too often:
  5 an hour for one address.
- **"Email sign-in isn't switched on yet. Please check back soon."** Email codes aren't available right
  now. Use a password for the moment.
- **"Password, invitation and email access come with the Creator, Business and Academy plans."** On
  Essentials, use an access code.
