# Welcome content above the starters

> Show a longer welcome, with bold text, lists and links, above your Chirp's conversation starters.

Source: https://www.chirpbuilder.com/help/publishing/welcome-content  
Plans: Creator, Business, Academy  
Last checked: 2026-10-27

When you're done, visitors see your welcome before they start chatting.

**Who can do this:** on the Creator, Business and Academy plans, the account owner and workspace admins
and editors. To publish it on a published Chirp, editors need the owner's permission to publish.

## Write it

1. In the editor, under **9. Branding and button**, type in **Welcome content (optional)**. Up to 4,000
   characters.

   ![The Welcome content (optional) box outlined in Bike Fix Helper's editor, holding a bold welcome line and a short list.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/publishing/welcome-content/SS-PUB-045-01__welcome-setting__creator__desktop__v01.webp?v=31b6b34666)

2. It's Markdown, so for example:
   - `**bold**` for bold text
   - a dash and a space at the start of a line for a list
   - `[text](https://example.com)` for a link, which opens in a new tab
3. Click **Save**, then **Publish changes** on a published Chirp.

## What visitors see

A card under your greeting and above your conversation starters. It goes away once the conversation
starts.

![Bike Fix Helper's public page with the welcome card outlined: Welcome to Leo's Bike Workshop! and three things it helps with, between the greeting and the starters.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/publishing/welcome-content/SS-PUB-045-02__welcome-visitor__creator__desktop__v01.webp?v=36e95b7a80)

Behind a password, invitation or email sign-in, it appears once the visitor is in.

## On other plans

On Essentials the box is locked: "Workspace branding, welcome content, themes and a main domain per Chirp
come with the Creator, Business and Academy plans." If your plan changes to Essentials, your welcome stays
saved but visitors don't see it. Every plan has a short greeting: see
[Brand color, greeting, a button, and the badge](https://www.chirpbuilder.com/help/publishing/branding-and-button).

## If it doesn't work

- **"The welcome text can be up to 4,000 characters"**
- **Visitors don't see it:** click **Publish changes**.