# The Leads page and exporting leads

> See everyone who filled in your lead forms, search them, download them as a spreadsheet, and delete one.

Source: https://www.chirpbuilder.com/help/collections-leads/leads-page  
Plans: Essentials, Creator, Business, Academy  
Last checked: 2026-10-27

When you're done, you have your leads in a spreadsheet, or you've found the one you need.

**Who can see it:** the account owner, workspace admins and viewers. Editors don't. Deleting a lead and
**Send again**: the owner and workspace admins.

## The page

Open **Leads** in the menu. Each lead shows:

- **Name** and **Email**.
- **From:** the Chirp or Collection whose form they filled in.
- **Wants updates:** whether they ticked the updates box.
- **Captured:** when, and "(×2)" if they sent the form more than once.
- **Sent on:** how many destinations got them, such as "Sent (2)". When one failed, it shows "1 failed"
  (2) instead, with the reason when you hover over it.

![Leo's Leads page: eight made-up leads with name, email, where they came from, whether they want updates, when they were captured and where they were sent, the Download CSV button (1) and one delivery that failed (2).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/collections-leads/leads-page/SS-MKT-030-01__leads-page__creator__desktop__v01.webp?v=59564d775f)

Search by name or email, or pick one Chirp or Collection to see only its leads.

## Download them

Click **Download CSV** (1). The spreadsheet has the leads you're looking at, with name, email, source and
its type, whether they want updates, how many times they sent the form, and when they were first and last
captured. "Only contact people about what
they asked for, unless they ticked "updates". The CSV keeps that column."

## Delete a lead

Click the bin and confirm: "This can't be undone." It's removed from Chirp Builder only, not from your
email service or your Zap.

## Send again

When a lead failed to reach a destination, click **Send again** next to it.

## How long leads are kept

As long as your account is active, also when you delete the Chirp or Collection they came from. If it
was a trial that ended without a plan, they're deleted with everything else after the 7-day export week.
A workspace with leads can't be deleted until you've downloaded and deleted them. The page, and so the
CSV, has the newest 10,000 leads.