# Send leads to your email service

> Connect AWeber, Mailchimp, Kit and seven more, then choose a list in a lead form so new leads go straight in.

Source: https://www.chirpbuilder.com/help/collections-leads/email-services  
Plans: Essentials, Creator, Business, Academy  
Last checked: 2026-10-27

When you're done, new leads go straight into your email list.

**Who can do this:** the account owner on any plan, and workspace admins.

## 1. Connect your email service

1. Open **Settings**, **Email services**. Connections belong to the workspace that's open.
2. Click your service:
   - **AWeber:** "Sign in to connect", then allow access at AWeber.
   - **GetResponse, Kit (ConvertKit), Mailchimp, MailerLite, ActiveCampaign, Brevo, Drip, Systeme.io or
     Beehiiv:** "Connect with a key". Paste the key (ActiveCampaign also needs its API URL); the form says
     where to find it.
3. For a key, click **Check & connect**. "Your key is checked with … , stored encrypted and only ever
   sent to …."

![The Email services card in Settings: Mailchimp connected as Leo's Bike Workshop, and tiles for AWeber, GetResponse, Kit, Mailchimp, MailerLite, ActiveCampaign, Brevo, Drip, Systeme.io and Beehiiv.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/collections-leads/email-services/SS-MKT-040-01__email-services__creator__detail__v01.webp?v=3a69516fa0)

## 2. Choose a list in a lead form

1. In the lead form's **Where new leads go**, click **+ Email service**. (Save the form first.)
2. Choose the connected service, then the list (or audience, group, tag or form, publication or email
   series, depending on the service). Some services take an **Extra tag**.
3. Choose whether to send only leads who ticked "updates", or tick **Send every lead, not only those who
   ticked "send me updates"**, and click **Save**.

![Where new leads go in Bike Fix Helper's lead form: a webhook and, outlined, Mailchimp's Bike Club Newsletter list, each with what it receives and how many were sent.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/collections-leads/email-services/SS-MKT-040-02__lead-destinations__creator__desktop__v01.webp?v=4698b6275f)

**Test** checks the connection and the list; it doesn't add anyone.

## Who gets added

- **Only leads who ticked "updates"**, to start with. Choose **Send every lead** to send them all.
- **If your form doesn't offer the "updates" box,** a destination left on only leads who ticked
  "updates" gets nobody. The form says so; switch the box on, or choose **Send every lead**.
- **Tags:** where the service takes tags, each lead gets chirp-builder, and wants-updates or
  no-marketing-consent (GetResponse: chirp_builder, wants_updates, no_marketing_consent), so you can tell
  them apart. MailerLite, Brevo, Beehiiv and Systeme.io don't get these tags.
- **Names:** Kit and Systeme.io get the first name only, Beehiiv gets no name, and GetResponse gets the
  name when it's 2 characters or more.
- **The service's own settings apply:** double opt-in (MailerLite, GetResponse), list automations
  (ActiveCampaign), and Beehiiv's welcome email, which only leads who ticked "updates" get.
- **ActiveCampaign** subscribes everyone you send to the list. **Mailchimp** adds new leads who didn't ask
  for updates as non-marketing contacts.

A form can send to up to 3 places. Each lead is sent once to each.

## Good to know

- **Disconnecting** stops lead forms sending to it and removes their destinations for it.
- **These connections are new.** If something doesn't arrive, check the lead's **Sent on** on the Leads
  page.

## If it doesn't work

- **"… didn't accept the connection. Reconnect it in Settings."** The key is wrong or was removed.
- **"That doesn't look like a Mailchimp API key (it should end in something like -us6)."**
- **"No lists found in that account. Create one there first."**
- **"That email service is connected to another workspace."**
- **"A lead form can send to up to 3 places."**