# Workspaces: what they are and how many each plan has

> A workspace keeps one client's, brand's or project's Chirps, leads and settings apart, and your plan decides how many you have.

Source: https://www.chirpbuilder.com/help/business-teams/workspaces  
Plans: Essentials, Creator, Business, Academy  
Last checked: 2026-10-27

When you're done, you know what a workspace keeps apart and how many your plan gives you.

**Who this is for:** account owners on any plan. More than one workspace comes with Creator, Business
and Academy.

## What a workspace is

A workspace is a separate area of your account for one client, brand or project. Your workspaces are
in **Settings**, under **Workspaces**, each with its number of Chirps and the [OpenRouter](https://www.chirpbuilder.com/help/start-here/glossary#openrouter) key it uses.

![The Workspaces card in Priya's Settings: Main workspace, marked Main and Open now, then Harbor Dental and Pine Street Gym, each with its number of Chirps, the note that it uses the account's OpenRouter key, and its buttons, and below them the box to name a new workspace with Create workspace.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/business-teams/workspaces/SS-TEAM-001-01__workspaces-card__business__detail__v01.webp?v=f5a73d4450)

Each workspace has its own:

- Chirps and folders
- [Collections](https://www.chirpbuilder.com/help/start-here/glossary#collection), [lead forms](https://www.chirpbuilder.com/help/start-here/glossary#lead-form) and leads
- analytics
- custom domains and public branding
- email service connections
- Academy, on the Academy plan
- OpenRouter key, if you give it one: see
  [A separate OpenRouter key for a client's workspace](https://www.chirpbuilder.com/help/business-teams/client-keys)
- team members: you choose which workspaces each person can open.

The whole account shares:

- your plan and billing
- your account's OpenRouter key (in **AI provider: OpenRouter**), which every workspace without a key of
  its own uses
- knowledge storage, and the number of custom domains your plan includes
- builder seats, and each team member's role
- event webhooks, and your public profile page.

Every account has a **Main workspace**, marked **Main**. You can rename it, but you can't delete it or
hand it over, and it always uses your account's OpenRouter key.

## How many each plan has

| Plan | Workspaces, counting the main one |
|---|---|
| Essentials | 1 |
| Creator | 3 |
| Business | 10 |
| Academy | 3 |

On Essentials, the card says "The Creator and Academy plans include 3 workspaces, and Business
includes 10." Plans aren't on sale online yet. Billing says "To get one now, email
joanaltres@dfydata.com." See [Compare plans and prices](https://www.chirpbuilder.com/help/account-billing/plans).

![The Workspaces card for Maya on Essentials: only Main workspace, and the note The Creator and Academy plans include 3 workspaces, and Business includes 10, with See plans.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/business-teams/workspaces/SS-TEAM-001-02__one-workspace__essentials__detail__v01.webp?v=12dcc19742)

## When your plan has fewer workspaces than you have

If your plan changes to one with fewer workspaces, nothing is deleted. Your main workspace and your
oldest other workspaces keep working, up to the new number. The rest are marked **Paused**, with "This
workspace isn't included in your current plan, so its Chirps don't answer visitors. Upgrade, move its
Chirps to a workspace that works, or delete a workspace you don't need."

In a paused workspace:

- Its Chirps don't answer. Visitors see "This Chirp is temporarily unavailable. Please check back later."
- You can't add Chirps or Collections there, or move Chirps into it.
- You can still open it and move its Chirps to a workspace that works: see
  [Move a Chirp to another workspace](https://www.chirpbuilder.com/help/chirps/move-to-workspace).

When your plan includes it again, or you delete an older workspace you don't need, it works again
within about a minute.

## Good to know

- **One plan covers every workspace.** There's no separate plan or bill per workspace.
- **Workspaces shared with you don't count.** A workspace someone else shares with you belongs to their
  account, not yours. See [Working in a workspace someone shared with you](https://www.chirpbuilder.com/help/business-teams/shared-workspace).
- **Your public profile page** shows Public Chirps from all your workspaces, except a workspace with
  full white label.
- To make, rename, open or delete workspaces, see
  [Create, rename, switch and delete workspaces](https://www.chirpbuilder.com/help/business-teams/manage-workspaces).

## If it doesn't work

- **"This workspace is paused on your current plan. Use another workspace, or upgrade."** You tried to
  make a Chirp or Collection in a paused workspace. Switch to another workspace first.
- **"This workspace isn't included in your current plan, so its Chirps don't answer visitors. Upgrade,
  move its Chirps to a workspace that works, or delete a workspace you don't need."** This banner on the
  dashboard means the workspace you're in is paused.