# Working in a workspace someone shared with you

> Find a workspace someone shared with you, see what your role lets you do there, and leave the team when you're done.

Source: https://www.chirpbuilder.com/help/business-teams/shared-workspace  
Plans: Essentials, Creator, Business, Academy  
Last checked: 2026-10-27

When you're done, you know where to find a workspace someone shared with you and what your role lets
you do there.

**Who this is for:** workspace admins, editors and viewers on someone else's team. The owner's plan
decides what works there, not yours.

## Find the workspace

When you're in a shared workspace, the **Workspace** box at the top of the menu (1) says "Shared by" and
the owner's name. Click it to switch: workspaces shared with you are under **Shared with you**, your own
under **Your workspaces**. Your choice is remembered in this browser.

The menu (2) shows only what your role allows. **Dashboard**, **Templates**, **Import** and **Billing**
aren't there, and **Academy** shows only if the owner's plan has it.

![Dan's Chirps page in Priya's workspace Harbor Dental: the Workspace box says Shared by Priya Shah (1), the menu (2) has only Chirps, Collections, Analytics, Settings and Help, and the page says Chirps in Harbor Dental above two Harbor Dental Chirps.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/business-teams/shared-workspace/SS-TEAM-040-01__shared-chirps__business__desktop__v01.webp?v=7ee8626b88)

Pages name the workspace, for example "Chirps in Harbor Dental." A Chirp you open says "Editing for" and
the owner's name (viewers see "Viewing for").

![The header bar of Dan's editor: All Chirps, the Chirp's name Harbor Dental Front Desk with Unlisted and, outlined, Editing for Priya Shah, then All changes saved, Share, Embed, Open public page and Save.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/business-teams/shared-workspace/SS-TEAM-040-02__editing-for__business__desktop__v01.webp?v=3f5419fb3e)

## What your role lets you do

| | Viewer | Editor | Workspace admin |
|---|---|---|---|
| Open Chirps, Collections, Analytics and the Academy | yes (look only) | yes | yes |
| Create and edit Chirps, knowledge files, Actions and Collections; duplicate; folders | no | yes | yes |
| Publish, unpublish and archive | no | if the owner allows it | yes |
| Delete Chirps and Collections | no | no | yes |
| Leads page | look and **Download CSV** | no | yes, and delete or send again |
| Lead forms, and who can open a Chirp | no | no | yes |
| Public branding, Email services, and the people in the workspace | no | no | yes |
| Add your own OpenRouter key to the workspace | yes | yes | yes |

Editors who can't publish see "Your role doesn't include publishing. Ask the account owner to publish
it, or to let you publish." Viewers see "You can view this workspace but not change it."

For every role, these stay with the owner: billing, their [OpenRouter](https://www.chirpbuilder.com/help/start-here/glossary#openrouter) key, [custom domains](https://www.chirpbuilder.com/help/start-here/glossary#custom-domain) and main
addresses, workspaces themselves (creating, renaming, deleting, handing over), event [webhooks](https://www.chirpbuilder.com/help/start-here/glossary#webhook), **All
workspaces** analytics, **Export**, **Move to workspace**, Templates and Import. Your AI app works only
with your own Chirps, not with shared ones. Adding an Action's API key needs a workspace admin: see
[Add the API key an Action needs](https://www.chirpbuilder.com/help/actions/api-key).

## Settings in a shared workspace

**Settings** shows your profile, then a note such as "You're a viewer in "Harbor Dental", shared by Priya
Shah. Switch to one of your own workspaces to see your own settings."

![Omar's Settings while Harbor Dental is open: his profile, the note You're a viewer in Harbor Dental, shared by Priya Shah outlined, and AI billing for this workspace below it.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/business-teams/shared-workspace/SS-TEAM-040-03__member-settings__business__desktop__v01.webp?v=f932facc6a)

- Workspace admins also read "This workspace's settings are below; billing, domains and the account key
  stay with the owner.", and get **Public branding**, **Email services** and **People in …** (see
  [Invite people to your workspaces](https://www.chirpbuilder.com/help/business-teams/invite)).
- Everyone gets **AI billing for this workspace**, to pay for its AI with your own OpenRouter key: see
  [A separate OpenRouter key for a client's workspace](https://www.chirpbuilder.com/help/business-teams/client-keys).

## Analytics and storage

- **Analytics** shows the workspace's report on the owner's plan, including **OpenRouter cost**. Viewers
  see the cost too. See [Analytics for your Chirps](https://www.chirpbuilder.com/help/collections-leads/analytics).
- **Knowledge storage** shows the owner's storage: files you add count toward their account.

## When the workspace is paused

If the workspace isn't included in the owner's plan, it's marked **Paused**, and the Chirps page says
"This workspace is paused, because it isn't included in the account owner's plan right now. Its Chirps
don't answer visitors, and new Chirps and Collections can't be added. Ask … about it."

## Leave a team

1. Switch to one of your own workspaces (under **Your workspaces** in the Workspace box).
2. Open **Settings** and find **Team**. Under **Teams you're in**, click **Leave** next to the team.
3. Confirm "Leave …'s team? You'll lose access to their workspaces." You see "You left the team".

Any OpenRouter key you added to their workspaces is deleted.

## Good to know

- **If the owner's plan stops including your seat or role,** their shared workspaces leave your menu,
  with no message. Ask the owner.

- **Your own account doesn't change.** With a plan of your own, your own workspaces and Chirps work as
  usual; switch to them under **Your workspaces**.
- **Changes apply straight away.** When the owner changes your role or workspaces, or removes you,
  you aren't emailed.
- **You only see your own access.** The rest of the team and the owner's other workspaces aren't shown.

## If it doesn't work

- **"The account owner's OpenRouter key isn't working anymore. Ask the account owner to replace it."** or
  **"The account owner's OpenRouter key has no credit left to use: their account may be out of credit, or
  the key's own credit limit may be used up. Ask the account owner to check it."**

- **"Not found"** You no longer have access to that workspace or Chirp. Ask the owner.
- **"Only the account owner or a workspace admin can do this."** or **"Only the account owner can do
  this."**
- **"Your role doesn't include publishing. Ask the account owner to publish it, or to let you publish."**
- **"The account owner's OpenRouter key isn't connected, so this Chirp can't answer. Ask the account
  owner to connect it in their Settings."**
- **The workspace is gone from your Workspace menu.** If the account owner's plan ends, their plan no
  longer includes your role or has no builder seat left for you, or their access is paused, the
  workspaces they shared with you disappear until that's sorted out. Ask the account owner.
- **"This Chirp's workspace isn't included in the account owner's plan right now, so it can't answer.
  Ask the account owner about it."**
- **"This workspace is paused, because it isn't included in the account owner's plan right now. Ask the
  account owner about it."**