# Create your account and log in

> Sign up with your email and a password, confirm your email, then log in and out. Also what to do if a link expired or your access is paused.

Source: https://www.chirpbuilder.com/help/account-billing/sign-up-and-log-in  
Plans: Everyone  
Last checked: 2026-10-27

When you're done, you have a Chirp Builder account and know how to log in and out.

**Who this is for:** anyone. You sign in with your email address and a password. Academy students sign
in to their Academy a different way: see [Sign in to an Academy](https://www.chirpbuilder.com/help/academy-students/sign-in).

## Create your account

1. Click **Start building** at the top of the Chirp Builder website, or a **Get** button on the
   [Pricing](/pricing) page.
2. Type your **Full name** (1), your **Email** (2) and a **Password** (3) of at least 8 characters.
3. Click **Create account** (4). Signing up means you agree to the Terms and Privacy Policy, linked
   below the button.

![The Create your account page: Already have one? Log in, the Full name (1), Email (2) and Password (3) boxes, Create account (4) with the note that signing up means agreeing to the Terms and Privacy Policy, and on the right the waving Chirp Builder mascot with Your GPTs keep working. Here.](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/account-billing/sign-up-and-log-in/SS-BILL-040-01__sign-up__public__desktop__v01.webp?v=40ac6d43ff)

4. The page says "Check your email" and "We sent a confirmation link to" your address. "Click it to
   finish signing up."
5. Open the email and click its link. You're logged in, and your dashboard opens. If you were signing up
   to accept an invitation, you go back to it instead.

No email after a few minutes? Check your spam folder, then click **Send the link again** on the same
page. "Sent. Check your email."

Your new account doesn't have a plan yet: see [What you can do without a plan](https://www.chirpbuilder.com/help/account-billing/no-plan). Your
username is made from the first part of your email address, and you can change it in **Settings**: see
[Change your name, username or email](https://www.chirpbuilder.com/help/account-billing/profile).

## Log in

1. Click **Log in** at the top of the website. (On a phone, it's at the bottom of the page.)
2. Type your **Email** (1) and **Password** (2), and click **Log in** (3).

![The Welcome back page: New here? Create an account, the Email box (1), the Password box (2) with Forgot password? above it, and Log in (3).](https://mjmtbasmrtksluvlnema.supabase.co/storage/v1/object/public/help-media/web-optimized/account-billing/sign-up-and-log-in/SS-BILL-040-02__log-in__public__desktop__v01.webp?v=211d7a6c14)

Your dashboard opens. If you opened a dashboard page while logged out, like a link in one of our
emails, you go to that page instead. You stay logged in on that browser until you log out.

Forgot your password? Click **Forgot password?**: see [Reset or change your password](https://www.chirpbuilder.com/help/account-billing/password).

## Log out

At the bottom of the menu, under your name and email, click **Log out**. The log-in page opens. Log out
when you've used a shared computer.

## If your access is paused

If we've paused your account, logging in shows "Your access is paused" and "Chirp Builder has paused
your account. While it's paused you can't sign in, and your Chirps don't answer visitors. Pausing doesn't
delete anything. Contact support and we'll help you sort it out." **Contact support** opens an email to
joanaltres@dfydata.com, and the page also shows that address.

## Good to know

- **Email and password only.** There's no sign-in with Google, Apple or another account.
- **Signing up again with an address that already has an account** shows "Check your email" but sends
  nothing. Log in, or reset your password.
- **One account per email address.** If you already have an account, log in or reset your password
  instead of signing up again.
- **Did we create your account for you?** Our email has a link that opens **Set a new password**.
  Choose your password there and click **Save password**.

## If it doesn't work

- **"That email and password don't match. Check them, or reset your password."**
- **"Confirm your email first: open the link we emailed you."** You haven't clicked the link in the
  confirmation email yet. To get a new one, click **Send the link again** below **Log in**.
- **"This link has expired or was already used. Ask for a new one."** The link in your email is too
  old, or was already clicked. Log in: if your email still needs confirming, you can send a new link.
- **"Too many emails were sent. Wait a minute and try again."** or **"Too many tries in a row. Wait a
  minute and try again."**
- **"We couldn't reach Chirp Builder. Check your internet connection and try again."**
- **A password shorter than 8 characters:** your browser asks for a longer one.